Job description
The position will effectively involve Collections / Cash Applications / Invoice Dispute management, based on Accounts Receivables. Also requires excellent communication & analytical/critical thinking skills, to evaluate all invoice & non-compliance-related queries.
Job Requirements
- OTC and dispute resolution for business to business
- Working with Retail/Wholesale accounts a plus
- Degree and Strong math and solid analytical skills are essential.
- Candidates must be dependable, committed to excellent customer service and computer literate to include Word and Excel proficiency. Knowledge of and prior experience with deductions resolution is desired. Candidates must be comfortable working in a fast-paced, target-oriented AR department
- Candidates must have direct Customer handling experience (Calls / Emails)
Desired Candidate Profile
- Excellent oral and written communication skills.
- OTC and dispute resolution for business to business
- Strong customer service skills with Exemplary planning and time management.
- Liaise with inter-department support teams (Supply Chain Management Order Mgmt)
- Strong organizational, negotiation, motivational, follow-up and time management skills.
- Intermediate in Excel Basic Formulas, Pivot Tables, MIS Reporting
People / Teamwork Skills:
- Participate in Team Initiatives/events
- Share ideas and seek clarification
- Sharing best practices (leverage the knowledge across teams)
- Create good relations with internal and external customers
Immediate joiners only
Shift Timing: UK Shift – 12.30 to 2.30 PM login / 9.30 to 11.30 PM logout.
Location: Within Chennai is preferable.
In rare cases, we can look for resources out of Chennai but strictly within Tamil Nādu.
Requirements:
• Graduation/Post graduation in language.
• Excellent command over English
Freshers are also welcome…ONLY B.COM / M.COM/FINANCE BACKGROUND
Job Type: Full-time
sana@sanasearchinternational.com / 7065126218
No hidden fees or charges