Job description
We are hiring for Credit Collection Specialist for one of our big 4 companies. Kindly reach me on sana.searchinternational@gmail.com
Experience: fresher / Experience
Location:
Shit timings: 2PM-11PM
Job Description:
Daily activity Working on customer queries: To work on all accounts receivable queries received from internal and external client each day in a prompt, professional and efficient manner.
- Contact client via phone, email and make sure the collection queries are resolved on time.
- Understanding and complying with firms policies and procedures in relation to Debtor Management and the firm’s business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external client to resolve issues related to PO, Billing, Cash posting and other general queries.
- Monitor customer account details for non-payment, delayed payments and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers and senior team members and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to manager or senior analyse
Requirements:
• Graduation / Post graduation -Freshers are also welcome…ONLY B.COM / M.COM / FINANCE
• Excellent command over English
CALL @ – 8130378258
Job Type: Full-time
sana@sanasearchinternational.com
No hidden fees or charges