We Are Hiring For AR Collections Role With Leading ITES Company. (Immediate Joining) WORK FROM HOME
Contact Mrs .Kaur whatsapp @ 8527766837 / CALL @ – 8130378258 /call @ 9760622274 /sana.searchinternational@gmail.com
Job Location : Chennai / Tamil Nadu / Coimbatore(Candidates from these places only)
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*Excellent communication in english *Voice process *UK shift(9hours) *5 days work 2 days off *Telephonic interview *temporary work from home
Contact Mrs .Kaur whatsapp @ 8527766837 / CALL @ – 8130378258 /call @ 9760622274 /sana.searchinternational@gmail.com
Job Description:
1. Review open accounts from the daily Ageing report
2. Monitor and maintain the assigned accounts – Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response
6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client
8. Assists with the cleanup of UC’s (unapplied credits), short paid invoices
9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
11.Adherence to Control and Compliance.
12. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
13. Follow and update the Standard Operating Procedure (SOP)
14. Active participation in Learning & Developments.
Immediate joiners only from chennai or Tamil Nadu Location.
Shift Timing: UK Shift 12.30 to 2.30 PM login / 9.30 to 11.30 PM logout.
Location: Within Chennai is preferable.
In rare cases, we can look for resources out of Chennai but strictly within Tamil Nādu.
Salary: For freshers 2.4L p.a./13813 th. For Experienced 3.2L p.a./19788 th.
3 round of round Virtual interview with the comm.
Contact Mrs .Kaur whatsapp @ 8527766837 / CALL @ – 8130378258 /call @ 9760622274 /sana.searchinternational@gmail.com
NO HIDDEN FEES OR CHARGES