Hiring for International Voice Process Captive Unit In Mumbai, Maharashtra

Hiring for customer service process
UK & US shift
Salary upto 25k
5 days working – 2 Rotational Off
HSC Freshers are welcome
Excellent Communication Skills Required
Transport Facility provided by the company.
Role Description
This is a full-time role for a Customer Service Representative located in Mumbai, Andheri (Chandivali)
The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. Other responsibilities include maintaining customer satisfaction, responding to customer feedback, and collaborating with other teams to meet customer needs.
Qualifications
• Experience as a Customer Service Representative or in a similar customer-facing role
• Excellent communication and problem-solving skills
• Demonstrated ability to provide excellent customer service and maintain customer satisfaction
• Customer Service, Customer Support, and Customer Experience skills
Additional qualifications that would be beneficial include:
• Experience in handling customer complaints and resolving issues
• Experience in the customer service process
• Fluency in Spoken English
• Bachelor’s degree or HSC

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