Immediate Joiner Preferred or who can join us in a weeks time

We offer:

1. Chance to join a truly growth-embracing culture, which will commit to helping you grow

personally and professionally.

2. An opportunity to work as part of a dynamic, ambitious and international team in an informal

Job description

Technical Support Associate

Location – Gurgaon(Work From Office)

US Shift Timing

5 days working-Rotational US Shift & Rotational Off

Looking for Immediate joiner(Ready to Join Asap)

Cabs for Both sides

Excellent English communication skills (9/10 on scale)**

Salary -33K CTC

Apart from Company will be providing Performance Lucrative Incentives and Joining Perks/ Meals & Others Benefits

Role:

Technical Support – Voice / Blended

Industry Type:

BPO / Call Centre

Department:

Technical Support Officer

Employment Type:

Full Time- Permanent

Technical Experience:

MS Office, IE ,

IP address

Network Devices

RAM & ROM

MS Outlook Configuration

Troubleshooting Laptop , Printer ,Scanner and Network

how to do file Extension of an excel sheet.

Networking Knowledge LAN , VAN Router Switches

Desired Candidate Profile

Freshers to experience in Service Desk/International BPO/Technical Support

Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment

Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues

Experience in PC Hardware configuration

Experience supporting LANs, PC operating systems and desktop software

Experience using a variety of PC software including Microsoft Office Suite,

Strong customer service orientation Self-Starter

Good listening skills & Ability to analyze and solve technical problems

Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills

Responsibilities

Good Troubleshooting Knowledge Network Troubleshooting

Windows OS / Software Installation,password reset.

supporting LANs, PC operating systems and desktop software

Technical bent of mind to isolate a problem quickly

Troubleshooting of desktop/laptop and gadgets

Email configuration

Password reset

Qualifications

Graduate & Undergraduate

Experienced & Fresher both

Good English Communication Skills

Immediate Joiner (Immediate Joiner Preferred or who can join us in a weeks time)

Thanks

Sana Search International

Interested candidates can share updated resume

hr@sanasearchinternational.com

sana.searchinternational@gmail.com