Immediate Joiner Preferred or who can join us in a weeks time
We offer:
1. Chance to join a truly growth-embracing culture, which will commit to helping you grow
personally and professionally.
2. An opportunity to work as part of a dynamic, ambitious and international team in an informal
Job description
Technical Support Associate
Location – Gurgaon(Work From Office)
US Shift Timing
5 days working-Rotational US Shift & Rotational Off
Looking for Immediate joiner(Ready to Join Asap)
Cabs for Both sides
Excellent English communication skills (9/10 on scale)**
Salary -33K CTC
Apart from Company will be providing Performance Lucrative Incentives and Joining Perks/ Meals & Others Benefits
Role:
Technical Support – Voice / Blended
Industry Type:
BPO / Call Centre
Department:
Technical Support Officer
Employment Type:
Full Time- Permanent
Technical Experience:
MS Office, IE ,
IP address
Network Devices
RAM & ROM
MS Outlook Configuration
Troubleshooting Laptop , Printer ,Scanner and Network
how to do file Extension of an excel sheet.
Networking Knowledge LAN , VAN Router Switches
Desired Candidate Profile
Freshers to experience in Service Desk/International BPO/Technical Support
Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment
Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues
Experience in PC Hardware configuration
Experience supporting LANs, PC operating systems and desktop software
Experience using a variety of PC software including Microsoft Office Suite,
Strong customer service orientation Self-Starter
Good listening skills & Ability to analyze and solve technical problems
Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills
Responsibilities
Good Troubleshooting Knowledge Network Troubleshooting
Windows OS / Software Installation,password reset.
supporting LANs, PC operating systems and desktop software
Technical bent of mind to isolate a problem quickly
Troubleshooting of desktop/laptop and gadgets
Email configuration
Password reset
Qualifications
Graduate & Undergraduate
Experienced & Fresher both
Good English Communication Skills
Immediate Joiner (Immediate Joiner Preferred or who can join us in a weeks time)
Thanks
Sana Search International
Interested candidates can share updated resume