Job description
Good verbal communication skills
Flexible to work from Office & home
Flexible to work on rotational shifts with rotational offs
Minimum Graduate degree holder
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Take the extra mile to engage customers
Full Time, Permanent
Customer Success, Service & Operations – Other
Education
Any Graduate(Fresher / Experience)
NEED VERY GOOD SPOKEN ENGLISH
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