Job description

We are hiring for French Language for NON VOICE — profile in a leading ITES company in Mumbai / Gurgaon

  kindly share your cv to 8527766837 / cv4language@gmail.com / hr@sanasearchinternational.com

Job description

Role & responsibilities

  • Candidate must be fluent in WRITTEN & ORAL FRENCH (Min reqm DELF B1 certification) alongside STRONG communication skills in ENGLISH
  • Role is CUSTOMER FACING and candidate is required to deliver excellent CUSTOMER EXPERIENCE by resolving queries timely via Email & Chat from customers on OTIF basis (On-time in-Full)
  • Candidate must demonstrate strong ANALYTICAL & CUSTOMER SERVICE MINDSET, CENTRICITY and demonstrates EMPATHY while communicating with customers
  • Candidate must have good INTERPERSONAL SKILLS, TEAM PLAYER MINDSET and can COLLABORATE with other internal stakeholders to resolve the customer’s query.
  • Candidate must have STRONG PROFICIENCY in MSOffice applications (Excel, Outlook, Onedrive, Teams)
  • Prior experience in Customer service/Shipping & logistics/documentation/Live Chat/Transaction processing role will be an added advantage
  • Is an Individual Contributor role & reports directly into the Team Leader
  • Preferring Immediate joiner

Eligibility:– Proficiency in French language.

– Minimum B1 level certification is required.
– Both Freshers and Experienced are eligible
– One should have analytical bent of mind
– Good communication skills
Educational Qualification:

– Graduates and Post Grads are eligible.

Location – Gurgaon / Mumbai /5 day’s working/ rotational Shifts/ rotational off/ WFO/

Travel Brands process
Customer service role in French language
B1 / B2 and above certification level
Graduate
Immediate joiners
Excellent communication skills in english and French both

Share the update Resume

Required Candidate profile

Must Have Excellent Communication Skills in French and English

For further details contact-kindly share your cv to 8527766837 / cv4language@gmail.com / hr@sanasearchinternational.com

Please share 3 B1 / B2 Certified French candidates references (Name & Contact no.)-

5 days working
Rotational shift & off
Both side cab

Immediate joiner preferable.

Work Location: Mumbai / Thane / Malad

Non voice process.

HR & OPS Virtual Rounds

Only Work From Office Available

 kindly share your cv to 8527766837 / cv4language@gmail.com / hr@sanasearchinternational.com

Employment Type:Full Time, Permanent

NO FEES NO PAID SERVICES NO HIDDEN CHARGES

PLEASE VISIT OUR WEBSITE – www.sanasearchinternational.com